Privacy Policy

At Xcelerate Health, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you use our website or services, including integrating social media feeds such as Instagram.

1. Information We Collect

We may collect personal information in the following ways:

•Directly from you: When you contact us, sign up for sessions, or subscribe to our communications.

•Automatically: Through cookies and analytics tools when you visit our website.

•Via Social Media: We may display content from platforms like Instagram, which may involve collecting your public profile information or interactions with the embedded feed.

The information we collect may include:

•Name, email address, phone number

•Session preferences and fitness goals

•IP address, browser type, and device information

2. Use of Personal Information

We use your information for the following purposes:

•To provide and manage our personal training services

•To communicate with you about sessions, offers, and updates

•To enhance your experience on our website, including through social media integrations

•To monitor and improve our website performance using analytics tools

3. Social Media Integration (Meta Platforms)

Our website integrates content from social media platforms, including Instagram (a Meta product). By interacting with these feeds, you may be sharing information with Meta. Xcelerate Health is not responsible for Meta’s use of your personal data. Please review Instagram’s privacy policy here for more information.

4. Sharing Your Data

We do not sell, trade, or rent your personal information. However, we may share your data with:

•Service providers who assist with website management, marketing, or analytics

•Legal authorities if required by law or to protect our legal rights

5. Data Security

We take appropriate security measures to protect your personal information from unauthorised access, alteration, or disclosure.

6. Your Rights

You have the right to:

•Access, update, or delete your personal information

•Opt-out of marketing communications at any time

•Request that we do not collect your data through cookies (via browser settings)

7. Changes to this Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Xcelerate Health

support@xceleratehealth.com.au